Terms & Conditions
Shin Chan Supplies Enterprise (002608818-V) or brand TerBike.com. Access to and use of this website and the products and services available through this website are subject to the following terms and conditions. By using the services, you are agreeing to all of the Terms of Use, which, together with the Privacy Policy, which may be updated by us from time to time without prior notice. You should check this page regularly to take note of any changes we may have made to the Terms of Use. The use of this website is subject to the following terms of use:
Intellectual Property:
www.Terbike.com images, Logo are trademarks of Shin Chan Supplies Enterprise. All materials on this website, including the text, information, graphics, logos, designs, layouts, downloads, pricings, products and services (Content) are owned by or licensed to Shin Chan Supplies Enterprise. You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or Trade Marks for any purpose, other than with the prior written consent of Shin Chan Supplies Enterprise., or as permitted by law. All rights of Shin Chan Supplies Enterprise. are reserved.
Linking and Third Party Content
- You must not link to, frame or mirror any part of the website without Shin Chan Supplies Enterprise’s written authorization.
- In an attempt to provide increased value to our visitors, our website may link to sites operated by third parties. However, even if the third party is affiliated with www.Terbike.com, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.Terbike.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.Terbike.com seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.Terbike.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.
You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party. You are not allowed to advertise / marketing / selling your products or services in our website. www.Terbike.com reserves the right to block or suspend any user of its website, and to modify or remove any material uploaded, posted, transmitted or otherwise made available on the website by any user, without notice. If you believe that a user has breached any of the above conditions, please contact us.
Pricing and Availability
Although we try and ensure that all details, descriptions and prices which appear on www.Terbike.com are accurate, errors may occur. In the event that our product is mistakenly listed at an incorrect price, we reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment has been transferred. If your payment has been made for the purchase and your order is cancelled, we will either refund the total amount of the incorrect price to you or you can exchange products in our website with the same value.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of- date information regarding pricing, shipping, payment terms, or return policies.
Where applicable, prices are inclusive of GST. Delivery costs will also be charged; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability, www.Terbike.com may refuse or be unable to process your order if the product you ordered is discontinued or no longer available.
Promotions
From time to time, promotion price of products will be applied or we may make promotional codes available (“Promotional Codes”) that can be redeemed online during the check-out process by entering the code into the relevant box. We may make these codes available via the Site, by email or through a third party. The availability and use of Promotional Codes may also be subject to additional terms and conditions which we will make available to you at the time of the promotion. Such terms may include restrictions such as minimum order amounts and may only apply in relation to specific Products or categories of Products. Details of the validity period of a Promotional Code will be made available at the time of its issue. Promotional Codes cannot be exchanged for cash. We do not permit the sale, trade or purchase of Promotional Codes in any way. This also applies to Promotional Codes published by third parties. Promotional Codes cannot be used in conjunction with each other nor any other special offers or discounts.
Contact Us
If you have any queries regarding these terms and conditions, please contact us through our contact us page or email to hello@terbike.com
BICYCLE LIMITED LIFETIME WARRANTY
WARRANTY POLICY
LIMITED LIFETIME WARRANTY ON STEEL, ALLOY, TITANIUM BICYCLE FRAMES
Full Bicycle/Frame or selected type of products subject to the following limitations, terms and conditions, Shin Chan Supplies Enterprise, Solid Collection S/B warrants to the original owner of each new Cronus/ Gammax/ Garion/ Asogo , MAXTRON- HHH.MY Fat Bike bicycle’s frame when new is free of defective materials and workmanship. The lifetime limited warranty is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained. This limited warranty does not apply to paint/finish or components attached to the bicycle frame such as front forks, wheels, drivetrain, brakes, seatpost, handlebar and stem or any suspension related parts or components. This limited lifetime warranty does not apply for carbon material bicycle frame. Other parts & accessories, we provide 7 working days exchange, return warranty on all defective goods**, limited to customer’s dissatisfaction, incorrect size, variant/options or color purchased. For Vincita type of products, if a problem occurs caused by manufacturing defects in material and workmanship within 1 year, we will either fix or replace the product accordingly. Our warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Buyer might bare the shipping cost for warranty.
ADDITIONAL CONDITIONS
Full Bicycle / Frame type of products, this Limited Warranty is applied to new Fat Bike Maxtron/ Cronus/ Gammax/ Garion/ Asogo bicycles purchased effective from 22 nd October 2016 within the country of Malaysia only. In order to exercise your rights under this limited warranty, the complete bicycle (meaning fully assembled bicycle) must be presented to our partner’s showroom staff at Solid Collection S/B – Taman Sentosa, Klang, or Fat Bike Maxtron MAXTRON- HHH.MY together with a proof of purchase (Tax invoice / Receipt). For Vincita type of products, If a problem occurs caused by manufacturing defects in material and workmanship within 1 year, we will either fix or replace the product accordingly. Our warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).
Shin Chan Supplies Enterprise , MAXTRON- HHH.MY or Solid Collection S/B, Vincita, and other Brand Partners reserves the right to examine the damaged or defected frame before proceeding to reparation or replacement. If the conditions of the Limited Lifetime Warranty are met, Shin Chan Supplies Enterprise , MAXTRON- HHH.MY or Solid Collection S/B, Vincita, and other Brand Partners has the option, at its sole discretion, to replace or repair the frame as it deems necessary. The original owner shall pay all labor and transportation charges associated with the repair or replacement of all parts under this warranty. All of the above limited warranties are conditional upon the bicycle being properly maintained and operated under normal conditions and use. If frame failure should occur due to faulty materials or workmanship, the frame will be replaced with the same or most nearly compatible frame then available. The warranty can only be claim once per bike. Shin Chan Supplies Enterprise have the right to amend the terms and conditions of this warranty policy anytime without prior notice.